Frequently Asked Questions
Q. How can I choose the right bicycle for me?
You can choose a bicycle based on your height, riding style, wheel size and usage. If you need help choosing the right Upgrade Bicycle, feel free to contact our team.
Q. What types of bicycles does Upgrade Bicycles offer?
We offer a wide range of bicycles including MTB, Hybrid, Fat Bikes and Kids Bicycles in different sizes, designs and color options.
Q. Do you offer bicycles for kids?
Yes, Upgrade Bicycles offers a dedicated Kids Series with different sizes, designs and color options for children.
Q. Do you deliver bicycles across India?
Yes, we deliver our bicycles to serviceable locations across India. Delivery time and availability may vary depending on your location.
Q. How long does delivery take?
Delivery time depends on your location and product availability. Once your order is confirmed, our team will provide you with the relevant delivery details.
Q. What payment methods do you accept?
We accept secure online payment methods available at checkout. The available payment options will be displayed when you place your order.
Q. Can I return or exchange a bicycle?
Yes, returns or exchanges may be available as per our Return Policy. Please check the Return Policy page for complete eligibility, conditions and instructions.
Q. Do your bicycles come with a warranty?
Warranty coverage may vary depending on the bicycle model and components. Please contact our team with your bicycle model details for complete warranty information.
Q. Can I track my order after placing it?
Yes, once your order is dispatched, tracking details will be shared with you whenever tracking is available for your shipment.
Q. How can I contact Upgrade Bicycles for support?
You can contact us through our Contact Us page for product inquiries, order-related assistance or any other support. Our team will be happy to assist you.